Explore Platform Cookies Policy
What are cookies?: Cookies are files sent to the browser, through a web server, in order to record the activities of users during their browsing time and interaction with our website.
By MANAGING ENTITY
- Our own cookies (those cookies left by equipment or domains managed by the Data Controller and from which the service requested by the user is provided).
- Third party cookies (those cookies left by equipment or domains that are not managed by the Data Controller, but by another entity that processes the data collected through the cookies).
By PURPOSE
- Technical (those cookies that allow the user to navigate through a web page, platform or application and to use the different options or services therein).
- Personalization (those cookies that allow a web page to remember information so that the user accesses the service with certain characteristics that can differentiate his/her experience from that of other users).
- Analytical (those cookies that allow the cookies controller to monitor and analyze the behaviour of users).
- Behavioural advertising purposes (those cookies that store user behavioural information, collected from the continuous observation of their browsing habits, allowing the development of a specific targeted advertising profile).
- Social Media purposes (those cookies that allow the user to share content within social networks of his/her interest).
By DURATION
- Persistent (those cookies regarding which the data remains stored within the terminal and can be accessed during a period defined by the cookies´ controller).
- Session (those cookies designed to collect and store data while the user accesses the webpage and during the provision of the requested service, disappearing at the end of the session).
What cookies do we use?
| Type | Name | Purpose | Description | Lifetime |
|---|---|---|---|---|
| 3rd Party | G_AUTHUSER_H | Google Authentication | Google user authentication | Until browser is closed |
| 3rd Party | _id | Google Authentication (_gid) | Google user authentication | 24 hours |
| 3rd Party | _ga | Google Authentication (_ga) | Google user authentication | 2 years |
| 3rd Party | G_ENABLED_IDPS | Google Authentication (_ga) | Google user authentication (Single Sign On) | Forever, unless cleared manually |
| 3rd Party | _cfduid | Cloudflare Identification | Identify individual visitors privately | 30 days |
| 3rd Party | ajs_anonymous_id | Atlassian Jira | Customer and chat support management | 1 year |
| 3rd Party | intercom-session-* | Intercom Messenger | Customer and chat support management | 1 week |
| 3rd Party | intercom-id-* | Intercom Messenger | Identify anonymous visitor | 9 months |
| 3rd Party | _fbp | Facebook Analytics | Store and track visits across websites | 3 months |
| 2nd Party | mp_*_mixpanel | Mixpanel | Website statistics and analytics | 1 year |
| 3rd Party | optimizelyEndUserId | Optimizely | Store user id | 6 months |
| 3rd Party | sm_anonymous_id | Satismeter | Used to identify anonymous users on subsequent visits. | 1 year |
| 3rd Party | ajs_anonymous_id | Segment | Marketing and analytics; advertising | 7 days |
| 3rd Party | ajs_group_id | Segment | Marketing and analytics; advertising | 7 days |
| 3rd Party | ajs_user_id | Segment | Marketing and analytics; advertising | 7 days |
How do I manage cookies?: When accessing the Web Site, a cookies notice appears informing the user on how he or she may consent to, or reject, the installation of cookies. Users may, at any time, reject or configure to the use of cookies through the settings configurator.
Likewise, the user has the possibility of configuring his/her browser to reject or delete, at any time, the cookies. Information on the configuration of the different Internet browsers regarding the configuration of cookies is provided through the following links:
- Cookies configuration for Google Chrome
- Cookies configuration for Mozilla Firefox
- Cookies configuration for Internet Explorer
- Cookies configuration for Safari
Update: This Cookies Policy may be updated where required by law, or in order to adapt the same to instructions issued by the Data Protection Authority. Users are advised to visit this Policy on a regular basis.
Further information: Should you need any further information, please visit our Privacy Policy or contact us.
